I bought a washer which was about 1,000 dollars, I was offered 200.00 dollars off and never got them. If I would had known I would have purchased a cheaper one since they said I would get a rebate card. ...
I called for a repair on my double door refrig (7 yrs-no warranty). The tech that arrived spent the best part of an hour sitting on my front porch trying to get his little computer connected to give me an estimate... It had taken him 5 minutes to ascertain the problem. He mumbled something that I ...
I've been charged a total of $332.18 for $83.83 worth of merchandise. My original order was for $219.37 which was charged to my checking account immediately. Sears cancelled part of the order and charged me another $83.83 for the merchandise that was available for shipment. My bank informed me ...
On 1/20 a refrigerator was delivered to my home. The delivery itself was a nightmare with the delivery guys breaking the grille to the refrigerator while attempting to get it into my home. They forgot to install some of the parts to the doors as well. Sears is supposed to send me these replacement ...
Stop canceling appointments! Don't make appointments you can't keep! Have the decency to treat me like a human being! Stop canceling appointments the night before you're supposed to show up! If you're going to have a "customer solutions department", how about offering actual solutions!?!?! ...
I bought a Kenmore Air Conditioner from Sears on August 11, Sears sent (Harper heating & cooling) to install the air conditioner, Three days after it was installed ice was building up on the furnace along with a puddle of water surrounding the furnace, The technician told me after he installed ...