Recently, our Sony projection screen television quit working. The television is six years old. We have been paying for a service agreement on it, a washer and dryer, a dishwasher, a refrigerator freezer, and a camera. Obviously we do alot of business with Sears with all of the service agreements. ...
I researched probable causes as to what could be wrong with my gently used "heavy duty" washer. I have found that it is the flaw (Spider Assembly) that Sears and Kenmore are WELL aware of. At this time I would like to know exactly what Sears is willing to do to resolve this matter? ...
Tried to purchase this battery on-line today, it says buy on-line pick-up in store. No box to select this feature, so I called Sears 1-800-469-4663 to maybe order over the phone or get help to make the purchase on-line and was transferred a couple of times and finally to a young girl who spoke ...
October 28 Dear Sears, I am writing this letter to make you aware of the need for improvement in your customer service area. On August 7, I was in your Kentucky Oaks, Paducah, KY store to purchase a stove and refrigerator along with the additional 5 year insurance. I had done my research on price, ...
Paid for central air install. Salesman was pleasant. Once Sears cashed our check everything went down hill. Salesman never answered calls or e-mails, maybe he quit, Install took weeks just to schedule and then the installers took twice as long to finish job as we were told it would take. Several ...