On May 28th at 3:45 P.M., I placed an order for three dresses. At 4:22 P.M. I received an email from Sears canceling my order. Said order listed charges of shipping and taxes which were not stated on my initial purchase (on-line states that shipping is free) I telephoned customer service and was ...
I bought a Kenmore Elite side by side on 4-12 took delivery of it 4-21 during the summer i noticed on humid days the on the upper left freezer door i would get a condensation mark about the size a silver dollar so in September i called the for service and they said they would call me back. I never ...
Sears notified on Monday, April 21, that dryer needed repair (I have Master Protection service warranty on this appliance). Sears could not schedule repair until 13 days later on Saturday, June 2. This is completely unacceptable timeframe for "a valued customer". ...
I ordered a all in one washer from Sears and was promised a delivery date of June 9 and this was the only reason why I went with Sears in the first place. Sears made me jump through hoops with my bank just to make sure they were paid in full. Not even 2 days after i made the payment, a person from ...
Bought a Range from Sears about one year ago, the middle oven window went out of place. I called their 800 number, a representative was very respectful, but she said she can't do any thing about it. I asked to speak to a supervisor, she said it will cost $95 for someone to come and take a look plus ...
The maintenance agreement on my dryer expires 2/8. I called in a couple of weeks ago to set up an appt for the final check before the expiration and after being on the phone for 45 mins they were unable to locate it and I was unable to make an appt. They told me to fax a not with the original ...