Pros: Technician comes to your house, diagnoses, orders parts, comes back and repairs. Cons: Technician comes to your house, diagnoses, orders parts... Then you wait 10 days before the part arrives and your appliance gets repaired. I purchased the home repair warranty for my dishwasher in March 3, ...
I am not happy at all the people at the installation department are very rude and inconsiderate. They put my husband on hold then the phone rang back and he got very rude. Won't return our calls and they haven't even finished putting in our new unit. We can still cancel our contract. ...
We purchased a Kenmore Elite Oasis washing machine 3 yrs ago for $750.00. The service person was informative, frozen agitator; repairs would have been $600.00 or more. If Sears would spend a portion of its resources in product developement/durability instead of on what the coustomers think of their ...
Ordered a lazy boy recliner for a medical issue. Was given the original date of 7/10. Called a few days before and was told everything was on track for that delivery date. Called the day before and was told that the automated (computer) system would call my house between 6 and 9pm with a delivery ...
Dear Sears, I am having some real concerns about Sears repair services. I had 3 tech came to my house and all of them have different versions. My unit is having issue since last 12 days and getting NO HELP!!! Now, I have been told that we can not repair it, suggested me to cancel the protection. ...
I will never ever do business with sears ever again. Sears doesn't care about their consumers. They just want their money. First complaint: i purchased a service contract for my maytag refrigerator on june 20, that covers up to $500.00 for labor and parts. The labor charges dissovled more that half ...