About four years ago I opened a Sears credit card at the store and without the clerk even asking if I wanted to use the card, she just went ahead and charged my card. I then asked her why she charged my purchase on my card and told her I didn't want to use my card, that I wanted to pay cash. She ...
I bought a Sears Kenmore front loader washer model 417.44092500 for $700 two years ago. It fails to go into the final spin. I checked around and it seemed like it was a timer so I ordered one on-line from Sears PartsDirect. Sears charged my credit card for $153.78. I then found out that this was ...
My 80 year old mother went to her local Sears for a new water heater. They charged her for the water heater ($300 and change) and then she arranged for Sears to do the removal of her old water heater and install the new one. Sears sub-contracted to a company that it was later found out had an ...
We bought our refrigerator from Sears less than three years ago. Last night, I noticed the freezer wasn't freezing. I called Sears Repair. Earliest appointment is six days out. Maddening, but only an inconvenience as we do have a larger freezer in the garage. This morning, realized that the ...
I have a new Sears Washer Dryer. My Sears washer had failed twice in 11 months. When you report the problem, they first take up to two weeks to send a repair person to your home. Then another one week to get the part. Then another one to two weeks to have someone from Sears install the part. Sears ...
In April (this year) I purchased a new heater (gas-fired hot water induced draft boiler) through Sears for close to $7,000.00. My family has, for over 40 years, purchased Sears products for our home and have used Sears for plumbing and other services also. During our consultation with a Sears ...