I have a new Sears Washer Dryer. My Sears washer had failed twice in 11 months. When you report the problem, they first take up to two weeks to send a repair person to your home. Then another one week to get the part. Then another one to two weeks to have someone from Sears install the part. Sears ...
In April (this year) I purchased a new heater (gas-fired hot water induced draft boiler) through Sears for close to $7,000.00. My family has, for over 40 years, purchased Sears products for our home and have used Sears for plumbing and other services also. During our consultation with a Sears ...
I have a just over 6yr old 54" wide screen projection tv that has been problem free up until recently. I had to call the Sears protection program to have them send out a service tec because the picture went all red. The service tec informed me that a the red tube had to be replaced. He put the ...
Sears service is horrible. The service tech didn't show and we spent 5 hours with 19 reps across 7 states! If you're lucky to get their corporate office number they block you with more service reps and only give you their 1st name this way when you try to call them back they tell you"we don't ...
Purchase vacuum at Sears. Vacuum very hard to push on shag carpeting. Wanted to exchange the vacuum for a "higher" end model within a few days. Since we used the first vacuum, we would be charged 15% restocking fee, plus the difference of price. The first line of Sears return policy ...
I had vibrations coming from my tires after 1 month of use. I took my vehicle to a shop who checked everything. Told me it had to be the tires. I took the vehicle to Sears who rebalanced my tires. A few weeks later the tires again started vibrating. I again took the vehicle back to Sears this time ...