We have a glass-top kitchen range bought from Sears 11 years ago. We have always had it covered under a service contract, for which we have been paying for 11 years. They told us that if anything ever happened to the top and it cracked for any reason, it would be repaired under the service ...
I purchased a Kenmore refrigerator in March when I bought my home. On Friday, August 10, I found water all over the floor in my kitchen centering around the refrigerator. Upon opening the freezer, I found the ice in the icemaker was melting, and all of my frozen meat and vegetables had thawed and I ...
Kenmore Elite HE3 Electric Dryer I have enjoyed the use of the above appliance for 4.2 years without issue. However, a very simple part replacement has become complex and expensive. The door handle broke. I ordered the replacement handle, additionally ordered replacement screws in the event the ...
On December 29 I purchased a Craftsman garage door opener, model 139.53985D. Almost immediately after installation, I noticed an annoying humming sound coming from the motor unit. I thought the sound might go away once the machine burned-in. After a couple of months, I decided there was something ...
I bought a 62' television from Sears on May 18th it was a father's day/anniversary gift for my husband. On June 28th when we got up for work the television would not come on. I called Sears that day and reported the problem. The next available appointment for repair on my tv was July 10th; 12 day ...
Sears, you suck! When it comes to customer service. My Kenmore dishwasher stopped working after four years. Leaking all over the floor so I went online to set up an appointment to have their service department come out to the house and look it over. For their fee of $50.00. I took off work a half a ...