Went to the store Aug. 31 2007. Wanted a refrigerator as mine was getting a little old, but still worked. I really wanted to find something that was an "energy"saver. So I look around and fine a "Trio bottom freezer" with a few dents on it. Asked for a "contract" and ...
Four years ago I purchased a Sears Kenmore Elite refrigerator in addition to an oven/stove combo which totaled over $7,000 from Sears. Yesterday, I scheduled an appointment for the refrigerator that is no longer working, which I certainly didn't expect since Consumer Reports had extremely high ...
Been dealing with Sears and our problem (dishwasher w / extended warranty... Joke!) for 8 months now! Endless hours on the phone... Mostly on HOLD... Because when they promise to come "right back"... Well, 52 minutes later. You're still waiting! My husband has actually called from his ...
I told the clerk that I wanted a portable dishwasher. We went to the computer and found one for $529. I told her I had found it much cheaper on internet & she said they would match price if I got a printout. I went home, took the number and stock number she gave me & got a printout. When I ...
I ordered a riding lawnmower and accessories on line from Sears to the tune of $2200. Got the order confirmation, and an e-mail saying I would be contacted to set up delivery. Several days go by and I don't hear anything so I log back in and it shows my order canceled. I call customer service and ...
My wife and I bought a Refrigerator from Sears 6 years ago, we have a maintenance agreement on it. On Wednesday Evening after dinner, my wife went into the freezer for some ice cream and discovered the ice cream was actually soup. As was everything in the freezer had melted. We checked the ...