A new refrigerator failed in the 3rd week of September and 3 months later I have not had the unit replaced or repaired. It was under warranty at the time. I went to the original store in Pompano mall in Florida and they would not speak with me, they put me on the phone with Sears in Texas. Sears in ...
My wife and I purchased a Kenmore Elite fridge from Sears when we moved into our new home. Within two years the door began to collapse in on itself. We called Sears to come and look at the door. The technician said the door was a manufacturer's defect and need to be replaced. I was in shock when ...
I was notified of an outstanding unpaid balance on a Sears charge account through a credit bureau inquiry. I further investigated and it was determined that the charge was a result of a telemarketing phone call for a auto club membership for Sears. I declined the offer, however the vendor submitted ...
Purchased a new gas grill from Sears in Norman, OK on a Friday September 15th for $499. It would not fit in our Explorer so we made arrangements to return the next morning with a PU truck to pick up the grill. Upon arrival to pick it up we noticed that they were loading a crappy beat up grill, and ...
After paying for a service contract since 1999 and never using it, I called to have our fitness equipment serviced. It was working and we were using it everyday. Sears repairman said the cables were old and worn and couldn't be adjusted so he would order new cables. After waiting in a second day ...
On October 28th, I ordered a Potty on the Go and liners for my daughter. I received a confirmation email with an estimated shipping date of November 1. On November 4th, since it didn't ship and my status kept showing as processing on the website, I emailed customer service. They said something to ...