I ordered outdoor furniture online after the Sears site stated it was available in their nearest store. The next morning they sent an email with a confirmation number and instructions for pick up. After waiting for over twenty minutes for the item to be brought I was told it was not in stock. It ...
They were done with the upmost service and customer in mind, but the site he has on the tickets does not exist. Come on Home office, get your s& together. It is a good thing that your service people have it going on. Bob [removed] Coleman, MI ...
At Sears we saw a floor model fridge, asked if they could hold it for the next day. Left the store called the assoc. To assure we will be buying it. He talked to another employee who said they promised it as to someone else. We had to come down asap or it will be sold. We went to pay. When picking ...
This review is a follow up to numerous phone calls to Sears on 1/26/10 and a letter to the CEO, Bruce Johnson on 1/28/10. In response to a printed ad for Samsung televisions for the week of January 24 thru January 30, I learned that the advertised TV was not available, none could be located in the ...
I ordered a digital frame from sears.com. I was sent a conf and delivery date. 2 days later I was sent a email telling me my order had been canceled with no explanation. I called was hung up on twice. Finally I was told out of stock. I am really mad cause now they have my money and I have to wait 7 ...
On 7-24 I went to the Greensboro, NC Sears Store to purchase a Feather Lite Weed eater. The price was $69.99. After the associate checked he stated they had no more in stock. He contacted the Burlington, NC store at my request and stated they had 3 in stock. I went directly there, approximately 25 ...