Since your internet site is a mishmash of unrelated subjects, I can't find the page to compliment the teck that came to my house and did such a good job correcting the problem on my treadmill. The teck ID is0612937. I hope this gets back to his supervisor because he did such an outstanding job. You ...
I was scheduled for a Sears repair service technician to repair my icemaker (freezer) Whirlpool on Thursday, January 21 - with a window of 8 am to 12PM. At 12:15 PM I telephoned the 800 # and was advised by the automated call that my schedule repair was 8 am to Noon. I than pressed zero to speak to ...
I had an issue with my refrigerator that needed a new drip pan. I called customer service to have them fix it. The woman didn't tell me that a part was needed. The technician that she ordered didn't even show up and called 2 hours past the window timeframe. Another technician was scheduled to come ...
The door handle fell off on my Kenmore refrigerator that I bought from Sears. The manual doesn't explain how to remove the handle so that it can be fixed. I arranged a Sears repair visit, and the technician charged $127 for less than five minutes of work. All he had to do was to jam the door handle ...
We purchased a Kenmore side-by-side a little over a year ago. The refrigerator barely made it 10 months before dying. At that point we had it repaired under warranty. Over a period of 3 weeks and 3 or 4 visits, it was finally repaired. Not 2 months later (when it was finally out of warranty) the ...
I am righting this letter to inform others of how sears treats there customers. I called sears on December19th to come fix my furnace they came out on the 21st. They then told me they were odering a part and it would be here in two days. I have gone through Christmas and new years and here i sit on ...