I bought a pair of glasses for my kid, used for 3 weeks, within 3 weeks the glass got so many scratches my kid could not use it again, since I went to complaint about this Sears Burlington Mall said they wont replace even though if you would have purchased 30 days before because of scratches. I ...
The story is too long to detail here, and Sears has already wasted enough of my time... Essentially, Sears customer service is a joke. It took me five phone calls to reach someone who understood the problem, then they still weren't able to resolve it. I waited five hours for a tech to fix my oven ...
It is 1:25 on June 14. I was scheduled for service between 8-12 noon. Still waiting. I have called 4 times and finally received a call at 11:45 saying it would be between 12:30 - 1 pm. Still waiting. Called again and ask for input re time-no call back-.. I have missed half a days work-poor, poor, ...
Purchased $5000 worth of products from a Sears to be delivered to my home in Il, and it's been a nightmare since. Day 1: First delivery was cancelled because of weather, received a personal phone that said my items would be scheduled for Monday. Okay, no problem. Day 4: Delivery confirmation is ...
What a pain in the butt this is!!! Www.sears homeservice.com/feedback is impossible to find. I just wanted to thank the wonderful service man who fixed my oven and all I get is aggravation. No wonder no one fills out this crap!!! ...
Contacted Sears Home Repair to schedule a repairman to repair or replace my refrigerator ice/water maker door. 1/8/10 12:30 P.M. The repairman came and fixed the problem however did not push the ice panel unit flush into the refrigerator door. He also left wires exposed on the top of the door (did ...