The repair woman called to let me she 10 mins away she was very knowledgeable about both my washer and dryer. She informed me my warrentee was going to run out and she explain to me what she found but she also showed me. Ramona Batzer has outstanding customer service. Thanks Sears for pleasing me ...
I have had this since Sept. 2009. It has spend more time at the repair shop than at home. I picked it up yesterday afternoon. This was the third time there. From the second and third time there, it had only elapsed one month difference. The repair parts dept. has spend more in parts than the actual ...
I purchased a Sears Maintenance Agreement for my dishwasher, range, and refrigerator in September. In November, I had a problem with my range. I called Sears repair, they came right out and fixed the problem. In April, my range broke again with the same problem. I repairman came out fixed the ...
As long as we have been customers of yours, we have recently been very unsatisfied with your repair service. The repairman was very friendly; however your scheduling to repair our washer has been ridiculous. Our less than 1 year old (April) Kenmore washer has a motor that died on Saturday, 2-12-11. ...
This morning, Dorothy [removed] (my mother) attempted to make an appointment over the phone, (1-800-473-7247) for service on her gas range. When the computer program requested the name of the appliance, she replied, " A gas range." The program did not take that reply. The question and ...
I have had nothing but problems with Sears. It started off with they couldn't get my order straight on the size of the washer and dryer I needed. It has been since October '10 that I have ordered my washer and dryer with 0% interest and still haven't received a bill or my credit card from them... ...