Got a great tech #0001776 name Mike he went above the call of duty in helping me he knew his job and you could tell just by the way he did his job. He is a keeper. Give him a raise (no he is not kin.) Here is some numbers on the ticket Sears #0007084 service order #40283026 ...
I paid for and ordered 6 month supply of contacts over 3 weeks ago. I was told they would be in in a week. Now going on 4 weeks and get the run around. My wife got glasses there a month before and the same thing. I'm not impressed. Want to here from somebody on how they plan to remedy this. ...
Feb 9 I purchased a brand new Kenmore Range and an extended service warranty. Feb 19, a Sears technician came to my house (2 weeks after I called them, still within the first year) and replaced a defective burner control module because the burner would not turn off like it should. I had to wiggle ...
I had sit for 4 hours waiting for someone to show to fix my washing machine. They never showed and they never called. I called to complain and it has been over one hour that I have been on the phone. Each person has transferred me to another. I have been on hold for the 4th person for over 45 ...
Eporting Sears customer solutions dept and Sears ceo headquarters for irresponsibility in a timely repair manner and so far not one contact can take responsibility for replacing the stackable washer unit since it caught on fire 12 miles one way for me to the laundromat not to mention the expense of ...
I bought a 55 in 3d tv plus a blueray I was not told that the pic I was watching was not actual pic when I got it home it was so dark and out of focus that I returned them the next day and bought 50 in reg tv that cost about 600 more and a reg blueray they charged me the 15% restocking fee on both ...