We also had the same problem with our mattress, after 4 months it started sagging on one side. Calling Sears was a nightmare. They told us someone would come and look at it, then after waiting 2 days and no return call, we called again. We were then told no one comes to peoples houses. We have no ...
Bought RCA TV in November with 5 year extended warranty. TV will not come on made appointment for them to come fix it August 2 between 8 AM and 5 PM. They never showed up or called. At 8 PM I called them and they said I would have to make another appointment. Now they are saying that I called to ...
I was scheduled on June 9th to have my icemaker on my refrigerator repaired. I called on that morning to confirm my appointment and I was assured that a Sears technician will be there between 1pm and 5pm. Approximately an hour later I received a call that my appointment was cancelled and the next ...
Our dryer quit working, so we called around to find someone to do the repairs. Sears gave us the best estimate, but at what price. We bought an extended warranty from Sears for our dryer to cover repairs. It has been two weeks and still no repairs. They did come out, looked at the dryer and left ...
I have always been a faithful customer of Sears and always been pretty happy with the product and service. I recently bought a riding lawnmower from Sears. I also bought the extended warranty. My mower broke down so I called to have a repair man come out. They were suppose to come between ...
I have been an owner of Sears Lawn Mowers for over 25 years. Last year I purchased a New Riding Mower from the local Sears Store in Albany, Georgia. I used the Lawn Mower approximately 6 times in 2010 with no problems. Then in the Spring of I cut grass 1 time. Then the next time I started to cut ...