What good is a Master Protection Agreement when you can't get your refrigerator fixed for 2 months??? At the end of June our fridge stopped cooling, and I lost all of the contents due to spoilage. Upon calling the repair hotline, I was promptly scheduled for 2 1/2 weeks away for a technician to ...
I was a long time sears customer that as of today will find choose another brand to be loyal to. I am on my second built in microwave in 2 years because the ones I bough both had the key pads fail and sears wont own up to repairing this. I buy an appliance to last me at least 5 years but this ...
My 56 year old mother bought a very expensive craftsman lawnmower, self propelled. The salesman talked her into a very expensive 3 year extended warranty. This year we have had the mower in to service twice, the first time they said " just an air filter" we only started it once and then ...
We purchased a Kenmore Elite model number 66513112K701 approximately 2 years ago The dishwasher has cleaned well and runs quietly, however, over the past year the plastic around 4 of the control panel buttons has cracked, causing the buttons to fall off. This model front panel is a plastic membrane ...
Called customer service and was connected to 12 different employee and end up disconnected from them. Too long for them to find the answeer or dont know answer. Very bad service and i have to dial 12 differnt times in 60 minutes. And no result still. My concern never answered and no help from sears ...
All my life I have been a good Sears customer - windows, appliances, paint, clothing, etc., but I have finally decided that I have spent my last dime with Sears. I had to call for service four times for the ice maker on my refrigerator before I finally got a technician that could solve the problem. ...