I spent 2 weeks researching a Christmas gift for my wife and went to the Kay Jewelers in the Circle Centre Mall downtown Indianapolis to get it during my lunch break. Big mistake. They had 3 people working. I was standing and looking at the piece I wanted. After 20 minutes, one of the workers ...
Bought rings and have been unsatisfied with their service. Would never buy anything from Kay Jewelers again! I am going to trade my wives rings also, so I don't have to go back to Kay Jewelers for anything! Ron M.indiana ...
My fiance, whom I have dated for ten years, bought me a Neil Lane engagement ring on December 13. He proposed on December 23 and on January 7 while I was sitting at a Dental Hygiene conference, one of my diamonds fell out. As soon as I got back to town, I took the ring into the store and was told ...
Kay Jewelers in Woodbury, MN has had my engagement ring for almost a month now. I sent the ring in for a smaller size. The place that sizes the ring called us letting us know my size was too small and would put gaps in the diamonds so they needed to place sizing balls on the ring. We gave them the ...
I have written several times regarding the Charmed Memories bracelet and charms my son purchased for me. The bracelet was purchased for Mother's Day 2010 (May), and was guaranteed for workmanship for a year. The beginning of July I picked up my bracelet which I wore everyday and it just fell apart ...
I tried returning a movado ($1k) today. At Kay Jewelers in Broward Mall Ft. Lauderdale. I was within the 30 day return period and still got denied a return. Actually i bought it November 30th, so i have one more day to return it. Supposedly it was worn and resized. Heck they offered to resize it! ...