I tried returning a movado ($1k) today. At Kay Jewelers in Broward Mall Ft. Lauderdale. I was within the 30 day return period and still got denied a return. Actually i bought it November 30th, so i have one more day to return it. Supposedly it was worn and resized. Heck they offered to resize it!
What a scam. They just want to keep the commision at all costs. Im warning everyone not to buy any watches there again! Im going to contact Movado and let them know they are not offering returns. Every manufacturer has a RMA process.
Manager at Kay told me Movado will not accept that return. What a lie! I even took the watch to Macys. Which they could not see any indication of it being worn. I even bought the silly Ultimate Warrenty Plan, which is useless.
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