Customer alert: If you buy a gift and want to allow the recipient a possibility to exchange, do NOT go to Kay Jewelers. Kay Jewelers issues refund only to original credit card - this policy makes gift exchange extremely hard. Even though the store may tell you differently just to get the sales ...
My husband and I were visiting our son in Jacksonville Fl for Thanksgiving. We stopped by Kay's because he was looking for wedding rings. He is getting married in June. During our visit my husband purchased two rings for my birthday Dec 10th. (An early present) The Kay in Jacksonville told us they ...
In February I was advised that my original 20 yr diamond ring (from a local jeweler no longer in business) was beyond repair and I should look into new mounting options. My husband thought he would surprise me and picked out a new bridal set to which my diamond would be mounted into. We went in ...
I Recieved a silver diamond heart bracelet for christmas it broke two days later. Just fell off my wrist. I was reading other reviews and the same thing happen to another customer. Items of this should be upgrades or replaced with warranty! Will definately Return to store!!! ...
My husband and I both have wedding bands that we bought at Kays. My husband also bought my engagement ring with Kays. We have all of the ESP for the rings. Nine months ago I took my rings in to have them soldered. After 6 months the solder broke so we decided to go to a local jeweler to have them ...
After years of buying from kay I cut up my card today I was treated so rudely by the sales reps that I finally just had it. The store is between Deland and Orange City florida. I will never shop or buy another thing from kay again. I also found that the value of their product was worth far less ...