I don't even know where to start describing my disappointment in this store. I brought in my engagement ring two weeks ago to be re-sized. The ring was my grandmothers engagement ring. She had worn it for the 53 years she was married to my grandfather and it's emotional value is greater than I ...
I am very disappointed in this company and they way they do business. They promise things with their warranty that, when faced with, they cannot or do not back up. I purchased my engagement ring and two wedding bands from them. I had purchased the ESP for all three. The way the ring was set up the ...
I got a set of completely new hanging, stone and gem, white-gold earrings to Kay Jeweler to become established on easy cables so they might suspend only a little lower. I bought them especially for my wedding. I had been happy the cost to alter the article to some cable was very sensible. I had ...
I delivered Kay a money purchase for $35; they never acknowledged my consideration, along with a year later they WOn't examine this issue. I settled my statement promptly as well as in complete and today I've an adverse score on my credit history that prevents me from obtaining additional loans. I ...
I dropped off a pair of princess cut 1 1/2 carat earrings for repair of a screwback. What I got back was two different sized earrings. When I complained, I was told that the sales rep clearly remembered that these were the exact same earrings that I left and it must be a mistake on my part. The Mgr ...
I've visited Kay Jewelers shop at Mall of la, Baton Rouge LA to purchase a band for my Fiance. The Salesperson whose title was Keith offered us the band using the dedication when we purchase that evening then we are able to come back following a week to gather our band and he'll return our 10% ...