Kay Jewelers
Found 229 reviews / complaints
Page 10

Kay Jewelers
Lies about what's happening to ring, broke a diamond, poor customer service

Shops, Products, Services Nikki271 0

Kay Jewelers in Woodbury, MN has had my engagement ring for almost a month now. I sent the ring in for a smaller size. The place that sizes the ring called us letting us know my size was too small and would put gaps in the diamonds so they needed to place sizing balls on the ring. We gave them the ...

Kay Jewelers
Warranty

Miscellaneous chrisfishe 0

I have written several times regarding the Charmed Memories bracelet and charms my son purchased for me. The bracelet was purchased for Mother's Day 2010 (May), and was guaranteed for workmanship for a year. The beginning of July I picked up my bracelet which I wore everyday and it just fell apart ...

Kay jewelers
Watch policy Fraud

Shops, Products, Services WatchGuru 0

I tried returning a movado ($1k) today. At Kay Jewelers in Broward Mall Ft. Lauderdale. I was within the 30 day return period and still got denied a return. Actually i bought it November 30th, so i have one more day to return it. Supposedly it was worn and resized. Heck they offered to resize it! ...

Kay Jewelers
Terrible experience

Shops, Products, Services ittneygr0 0

My fiancé and I are absolutely disgusted with Kay Jewelers. He purchased a ring for me in early December. My birthstone is sapphire, so he had a three stone ring customized with one large diamond in the center and two sapphires; all should have been princess cut. He received the ring in late ...

Kay Jewelers
Sterling jewelers buyer beware! If you want lies, defective merchandise and horrible customer service then purchase with them

Shops, Products, Services SHANNON551 0

Well I started business with kays jewelers back in 2004. My fiancee bought me a beautiful heart engagement ring and in the first 2 years the diamond fell out 3 times. After dealing with Karen the store manager who resigned a few weeks ago for 6 years we had a an understanding that when I come in no ...

Kay Jewelers
Lost Ring - customer service

Miscellaneous MsWebstings 0

I have written about this complain recently but there have been some infuriating developments I would like to communicate. To recap: three weeks ago I brought in my engagement ring to be re-sized. This ring belonged to my grandmother who wore it for the 53 years she was married to my grandfather. ...

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