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Kay Jewelers
Found 174 reviews / complaints
Page 13

Kay Jewelers
Horrible customer service

If anybody is planning on purchasing jewelry from Kay jewelers in Lancaster, PA I would definetely auggest you look somewhere else. When coming to this store with my fiancé to pick out my engagement ring we were treated great, obviously because they wanted us to purchase, but this was the only Ike ...

Kay Jewelers
Kay watches complaints

I doubt these are even read but here goes I bought my husband a beautiful bulova watch fromkays in Abilene tx in the first 90 days it broke they said we could exchange it or order one just like it. Well my husband felt it had a flaw and didn't want the sameone so I went exchange it and get one he ...

Kay Jewelers
Crown broke after 4 mos

My fiancee bought me a diamond ring in dec for approx $2000. Almost 4 mos to the day I noticed my crown was uneven in the setting so i went to the store to get it fixed. The clerk said it was a good thing I brought it in because the crown had seperated from the ring, but unfortunately my spouse had ...


Kay Jewelers
Esp plan - repair of ring

If you ever buy something at kay jewelers don't bother paying 200 or 300 dollars for an extended service plan because they do not honor any warranties. They sodderd my wifes rings plus i have the esp on both rings, the sodder fell apart now they want me to pay 180 dollars for there crappy mistake. ...