Kay Jewelers
Found 174 reviews / complaints
Page 7

Kay Jewelers
Does not Live Up to their GUARANTEED Delivery - necklace at www.kay.com

Miscellaneous fefifofikel 0

Was shopping for Mother's Day Gemstone Necklace for my kids. Kay Jeweler's had a nice necklace at the OnLine Store. I ordered it two weeks before Mothers Day. On their website, they indicated GUARANTEED DELIVERY of the necklace by May 11. During the two weeks, I was provided with no order status. ...

Kay Jewelers
Bracelet Keeps Braking - tennis bracelt

Miscellaneous Lindarobison 0

My husband bought me a very expensive white gold tennis bracelet in 2003. One of the links broke 2 years around February. I took it my local Kay stores in Brunswick Ga. They fixed. The following year - almost the same time of year - it broke again in the same spot. They fixed it. This month ...

Kay Jewelers
Engagement Ring

Miscellaneous Megevans827 0

Wow I am so in love with my engagement ring from Kay jewelers. We ended up calling Kay's customer service dept once we found the ring online. They let my fiancé pay through the phone and they quickly re - sized the ring, and it was shipped to our home within 6 days. Excellent customer service and ...

Kay Jewelers
Warranty Lies - engagement ring, customer service

Miscellaneous joystick381 0

I saw the perfect ring in Kay Jewelers in 2007.2ctw 10yf fashion diamond ring. I purchased the ring and I also purchased the PPP (Payment Protection Plan) since I brought it with my Kay Jewelers card. Several years later, my ring was stolen. I contacted Kay Jewelers and in the beginning they were ...

Kay Jewelers
False information given by an employee at Kay Jewelry - A set of open heart diamond earrings

Miscellaneous ckwhite 0

I was given false information by an employee. He claimed that he had ordered me a replacement for my earrings. I had gotten a letter of recall. ...

Kay Jewelers
KAY JEWELERS THE WORST - kay Jewelers

Miscellaneous MMLEON1275 0

My Boyfriend purchased a Charmed Memories bracelet May and in less than a year the entire bracelet and charms tarnished. Kay's despite them advising my boyfirend at the time of sale that it has warrranty for 1 year from time of purchase refuses to exchange the items. They advised that the item is ...

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mstadler 07-31-2026, 02:48 AM
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mstadler 07-30-2026, 08:07 PM
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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be sure to have a look at - copy and paste this link into your browser -

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