I bought a ring from Kay Jewelers a year ago. It was my promise ring from my boyfriend. Since then, i have had it repaired four times due to the fact that where they sized it, kept splitting and pinching me. Ridiculous. And they refuse to send me a new ring. Not that the one i have isn't ...
I am shocked and so disappointed I didn't read the reviews before my purchase-in May I purchased a pearl ring and and pair of diamond earrings for my daughters graduation present. The ring broke in half after only 1month of wearing it-we had that fixed-now 7 months later the earring has broken. ...
I would never, ever recommend Kay jewelers to anyone, their customer service is horrible!!! I took my jewelry back to the store for repairs, after having a diamond fall out of my ring after wearing it for 2 months!!! I decided to check Kay Jewelers reviews, I was so horrified after reading numerous ...
I will never, ever purchase anything from Kay Jewelers, they do not stand behind their jewelry, then have the nerve to make you try to feel secure by promoting their six month inspection!!! I would never trust them to fix anything for me after all the horrible reviews!!! I will tell everyone I know ...
My fiancé purchased a Neal Lane ring Kay Jewlers valued at $4,000 upon estimate from a local jewlers the rings actual value is 2,400. Kay jewlers stated that the diamonds were a high quality upon appraisal at a local jewlery store we were allowed to exam the ring under a very high quality ...
Two things comes to mind worse customer service and horrible management. Very very poor workmanship. I ordered my ring in July and got it back in September and still didn't get it right... Wrong stone setting, wrong size, wrong pricing and rude customer service!!! Just about everything was wrong. I ...