I reserved a room through hotels.com and they charged me 108.00. When I got to the hotel they told me that there price was only 79.99. I called hotels.com and they said that they would refund me the difference and that it would be directly returned to my credit card but it never was. I have called ...
On my first use of the service hotels.com I noticed that the page for credit card transactions is not secured. So when I called to make my reservation, I guess I was supposed to read all the disclaimers on the website first, which like an idiot I did not so I was extremely surprised when making the ...
We tried to make a reservation on Hotels.com for one night during our last night in Venice Italy. We got an error message, so we made a reservation using another service. According to the error message hotels.com did not make the reservation. 4 days later, when we got home, I found a charge for ...
I reserved a room on Hotels.com and within a 1/2 hour I noticed that there are several Four Points by Sheraton in the Minneapolis/St. Paul, Minnesota area. I screwed up and got the wrong hotel. I called Customer Service to ask to transfer the room or cancel the room. They said I couldn't transfer ...
I was in London England and was pushed to the UK Hotels.com site to book a room in Paris. Annoying because the rates in pounds appeared to be more expensive than in dollars. I tried it from the American side of things. First my fault my laptop died just as I booked a hotel. The phone number on the ...
Hotels.com "No guarantees = no responsibilities" with this company... beware! ; I will not use Hotels.com again! Using Hotels.com, my wife an I ordered a room with a king bed overlooking the Arkansas river at the xxx hotel in Little Rock, AR. What we got was a room with two twin beds ...