After an hour or so about the telephone with 3 "customer service" people I am also exhausted to kind significantly but need individuals to realize that Hotels.com is beyond unprofessional and I VERY discourage with them. After rescheduling a reservation 6 months before the preliminary day ...
This is actually the notice I delivered to hotels.com after spending over an hour or so on the customer support point, being used in the incorrect individual or stop four-times, being named an asshole by customer support and never provided a right solution why none of the costs offered on the ...
I created a phone to hotels.com, the owner explained that I will check-out in the reserved resort in front of the period. I examined oneday forward and that I didn't obtain the reimbursement. After I study carefully, I noticed that there is $43.48 hidden cost. ...
I booked a hotel in Harligen Texas and upon arriving at the hotel on the date intended we were advised that we were a "no show" two nights prior. Our credit card had been charged and we were required to pay again for the same night that was paid out to Hotels.com. We contacted the company ...
Tried to use two credit cards so I could use my rewards points to pay for my motel. Had to call rep and he first said couldn't do it. So I said I didn't want to make reservation. Then he said he would do it. I checked my credit card online and it was charged the full amount. It wasn't but 16.02 but ...
This is the letter I sent to hotels.com after spending over an hour on their customer service line, being transferred to the wrong person or cut off four times, being called an asshole by customer service and not given a straight answer as to why none of the prices quoted on their recent "New ...