I booked a hotel in Houston and did get a confirmation number from Hotels.com. After flying 10 hours and getting to the Marriott hotel, the hotel told me they were overbooked. They were for day's and still Hotels.com send them reservations. The Marriott Hotel called Hotels.com times after times to ...
I took part in the summer getaway promotion through Hotels.com, where if you book a two-night stay and complete it by sometime in September, you will receive a $50 gas card within 30 days of completion of your stay. I did so (promo code gas50) and completed my stay on July 20th, and I have yet to ...
I booked a room through their website, and because of plan changes I had to cancel the room. The policy said that if I cancelled after 12 PM, there would be a penalty of one night's stay. I was only one hour late, and my booking was only for one night. I called them and tried to explain, but they ...
On July 25 I booked a vacation through Hotels.com, which included a local trip valued at $339.98. Two (2) vouchers were issued on the same date, in the form of a contract, describing how both, myself, as well as the issuer were supposed to perform. Additionally, these vouchers/contracts required ...
I made a reservation in Seattle at the Red Lion Hotel on the 13th with HOTELS.com on Dec. For the 31st. A few minutes later I discovered I had the wrong date as it should have been the 30th. I re-entered the information and made the change. Upon my chagrin I was billed for two nights. There policy ...
DO NOT use Hotels.com for your travel arrangements! Read on... I had to book a hotel in an area I was not too familiar with, because my boyfriend was in a wedding there. I thought that Hotels.com would be the perfect solution, since they list different hotels with all of their prices. I thought ...