Hotels.com
Found 197 reviews / complaints
Page 20

Hotels.com
This is a total ripoff company scam. They will take your money and run. Branches located in different country

Traveling & Tourism Shawn336 0

The company is a SCAM. The employees are located outside of the US. They dont care about you, they ONLY care about their sales numbers. They will promise you the word and give there fake name but in return you will get something totally different! Buyer beware!!! They will take your money and run! ...

Hotels.com
Rip off

Traveling & Tourism Gonzo2 0

Recently I hade made reservations at a hotel through Hotels.com. Everything seemed right till we reached the hotel. I had booked for a non-smoking room because my wife is asthmatic. When we reached the hotel the clerk at the check in counter told us that there were only smoking rooms available ...

Hotels.com
Unauthorized billing

Business & Finance Bigsly 0

I arranged on hotels.com an area for $109.00, only for the heck of it, I named the resort to discover the things they might cost me straight. I then found out their normal price is $99.00. I named hotels.com to obtain a reimbursement for that distinction. Manuel in customer support explained ...

Hotels.com
Would not let us cancel a hotel reservation made to the wrong city

Traveling & Tourism Chuck341 0

We were trying to make a reservation for a funeral in Shelbyville, KY and the website changed to Shelbyville, SC and we did not notice the change until after we made the reservation. We called Hotels.com within 5 minutes and they would not help us cancel. We had to call Days Inn in South Carolina ...

Hotels.com
Failed in booking my room and refused to refund it

Traveling & Tourism Dolly Richards 0

We reserved and settled a through hotels.com for 7/3. Soon after we came, the worker informed us they never obtained my reservation from hotels.com and there is no space accessible, and there is an other woman had exactly the same problem there for 3 areas. We'd to discovered a resort to remain ...

Hotels.com
I was charged a booking under Ian Services, Inc. For a reservation I did not make. Now they are giving me the runaround Internet

Business & Finance Joy190 0

If you find a charge on your credit card statement from 'IAN Travel Serves', know that it originated from Hotels.com, a company with incompetent 'Customer Care' and one that appears to practice fraudulent charges. I returned home after a personal trip and discovered a charge from IAN Travel ...

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