Hotels.com
Found 197 reviews / complaints
Page 24

Hotels.com
Unhappy Holiday Thanks To Hotels.com Wouldn't Pay Hotel HOTELS.com MO

Traveling & Tourism Jaymielou 0

I used Hotels.com to book a hotel room on New Year's Eve. When I got to the hotel they said that they had the reservation but that the credit card number that hotels.com had supplied to them was denied. Luckily the manager was very helpful and allowed us access to a room to use the phone and call ...

Hotels.com
Ooking blunders - customer care

Miscellaneous PissedTexan 0

Be sure what you are getting. I booked a king-size no-smoking room with hotels.com at the Days Inn in New Braunsfel, Texas. I arrived and was given a smoking room. My wife and I are both allergic to cigarette smoke but I was told there was nothing anyone could do. All of the no-smoking rooms were ...

Hotels.com
Ad customer service - customer care

Traveling & Tourism mustanggirl28 0

I was unable to make a reservation that was made due to sand storm. The second night i showed up and it as canceled but i was charged anyway. I spoke to many different countries representing this hotels.com and every time i got something different. I wanted a refund for one of the two nights. Due ...

Hotels.com
Unethical business practices

Miscellaneous Sally sue4 0

I booked hotel with hotels.com, paid for it with my credit card. The credit card cleared. About 15 minutes later hotels.com themselves cancelled my reservation. Whoever did this is a moron. Anyone knows that when you reserve a hotel you cannot cancel with 24 hours without having to pay for the ...

Hotels.com
Lying to the consume

Traveling & Tourism Anonymous 83442 0

I booked a room in Washingtn DC on 10/2/08 through hotels.com. They called me on 12/4/08 and told me that the hotel had cancelled my reservation and that they had booked me a room miles away from my original room. I told them I would not accept that and eventually I was hung up on. I called them ...

Hotels.com
Scam and lies

Traveling & Tourism Wells 0

I'm of Western nationality and residing in France. I've not experienced the united states for over 10 years, or do I intend to achieve this within the forseeable future, and so I truly wont create a hotelbooking in america. And so I was greatly amazed to find out a cost on my charge card balances ...

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