Hotels.com rewards can be misleading and deceptive. Your rewards are not combined worldwide. If you book in the US and Asia, you cannot combine them. The website is confusing and misleading on this point. For example, the website showed I needed three more nights to reach gold status. However, if ...
On 6/10 Hotels.com tickets were purchased for Residence Inn by Marriot in Clearwater. The dates were 7/17-7/24 @ $75.59 per night. Hotels.com was able to change the dates to 7/24-7/31 but @ $125.99 per night (an increase of $400). I am paying the same price as if I booked with Marriot myself - ...
On July 18 I made reservations through hotels.com to stay at the MGM Signature on November 2-4. The reason I chose to make these reservations was because hotels.com offered a $75 food and beverage credit for this stay. During my check-in process I mentioned the $75 Food and Beverage credit to the ...
I have used hotels.com several times to book hotels. I joined it's "rewards program" which promises that if you stay 10 nights in a hotels.com hotel you get one night free. They massively screwed up my rewards account, first claiming I didn't have one to credit and then by deactivating it ...
We booked two refundable hotels for a trip we were planning, but got a confirmation for only one of them. When we decided not to take the trip, we went to hotels.com to cancel the hotels, but only one was listed. I searched email, different accounts, and different third party booking services but ...
Beware of Hotels.com if you are VAT registered business in the UK. Hotels.com is aggressively advertising on TV and elsewhere here in the UK but what they don't tell you is that they are NOT a booking agency. They charge your card themselves as soon as you book and because they are an American ...