They took my computer and made it worse and then told me hey its not our problem you didnt back up your data. WTF, there was no reason for them to format my computer. All i asked them to do was install a new video card for me and now i lost all my music and pictures and all my programs. They ruined my friends computer too he brought it to them and they didnt even fix it after 6 weeks and they wouldnt give it back to him either! They still have it and its been 2 months now. They Suck.
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