I came across this thread while looking for someplace to rant about my terrible experience with Geek Squad. This guy was trying to get us to pay him $100 for basically coming to the house and saying there was nothing wrong with our oven, even though there was CLEARLY something wrong with it. Well, we got the Sears guy to come a couple days later, who discovered that rodents were responsible for eating through much of the electronic parts in the back. Had we just listened to the Geek Squad idiot, we could have eventually had a tragic fire. Luckily, after calling this guy's supervisor, we ended up only paying the "technician" $5 just for coming out cause we're nice people like that. Moral of the story: If you're thinking about hiring someone from Geek Squad, just order a pizza and have the delivery guy try to figure it out. I promise you he'll have the same level of expertise!
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