My experience with DirecTV was of being over billed, charged for "free" services with a back out credit not issued until the next month, overly complex billing to confuse and disguise the true cost, scripted customer service from India, poor TV reception, a total reluctance by DirecTV to correct the over billing and to fulfill their end of the bargain and a $400 fee to get them out of my life. This is one company I wish I had never encountered; they are, quite simply, crooks with little to no regard for their customers, other than their bank accounts. I should bill them for the hours spent on the phone trying to get the bill corrected. Avoid these people like the plague!!
0 comments