DIRECTVs BBB original reaction: Firm's Preliminary Reaction - Published 05/12 We regret to listen to of any misunderstanding. After I approached you by telephone on May 10, you had been not able to consult with me. I've not obtained a return phone or was I ready to achieve you after I called back ...
Direct tv customer service sucks. My only regret is there was no one to warn me about this company. So here is my warning to all that is thinking about joining direct tv. The customer service when you call is rude for one and the things they say or tell you is all lies, because when you recieve the ...
You call and tell them you are not getting the HD channels anymore. Error message 721. They try to reset from their end but can't and then say someone will followup and call either to do a more technical response on their end or arrange a service visit. Then 10 days go by and nada. So you call back ...
I recently decided to sign a contract with DirecTV, who I used as my satellite provider several years ago. As with many providers, I signed the standard two-year contract, in which DirecTV provides the service and equipment for a monthly charge. As soon as the system was installed, we set the ...
On April 10, we purchased an HD receiver at Best Buy for $100. We activated it on the same day over the phone with a DirecTV representative. I contacted DirecTV several days later regarding an unrelated billing issue and was informed that my current contract which originally expired on June 19 had ...
I had direct tv for a year when it was discovered i had cancer. I needed to move to ca for treatment. Direct tv charged me 460.00 for termination even though the satalite was in place. This is the worse company i have ever dealt with. Do not do business with these scoundrels. Do not expect any help ...