Direct TV definitely gets the award for The Absolute Worst Customer Service Ever. I have been with them for around 10 years and had no real problems until recently. My mother became disabled over a year ago. She was still able to take care of her financial obligations until recent months, when I ...
All my family wanted was some simple television programming! So we decided on a company I was to call. While I should be more cautious, I called the wrong company. That is where the deception began. As you may know, many companies offer a credit to those who referred you. As I was discussing our ...
I switched from Charter Communications in September so my husband could get the "Sports Pkg" that DirecTV offers. What a mistake! I can't go back to Charter because DirecTV made me take a 24 month contract. I left my husband 3 months ago and had DirecTV moved. It has been such a problem ...
About 2 months ago I called Direct TV after getting the phone number online. I had a very specific need and currently had an HD cable provider, but I did not have the local channels. I was given a very reasonable price for the package I wanted, which included 2 HD receivers free and internet ...
Just like thousands of people out there, DirecTV treated me unfairly. We were assessed a $463 early cancellation fee, even though we were with them for more than 5 years. It came down to when their product, the box, broke last Dec. and we asked for a replacement. When we cancelled last March '08, ...
I just wanted to talk to a customer service rep about getting some general information. I could not reach anyone without first giving a phone number where I wanted service. I was on a cell phone and could not set up service for a phone number that I don't have. I decided to tell the recording that, ...