Direct TV, what a joke. Their customer service and their morals are terrible. I signed up at the beginning for auto payment, and they said I didn't, and my service was cancelled. They said I couldn't sign up for auto withdrawal at my first initial contact with them. They said I had to call after ...
DirecTV promised my son that he would have service when he moved. When they could not get service (no line of sight, 2 tries), they first said there would be no early termination fees (I believe to put us off until after they charged his card for the fees), then canceled the service and charged him ...
When I first signed up for DirecTV, I called one of their affiliates. I asked the woman if I could get out of the contract at any time. She said yes. I also asked her if there were any early cancellation fees, and she told me no. I told her that I had less than forty dollars to spend every month ...
I disconnected DirecTV services and found out there is a 2-year contract. I reviewed my records and I did find a DirecTV Equipment Lease Addendum, BUT it has not been signed. Read the DirecTV customer agreement, section 5. "Cancellation (b) Your Cancellation. You may cancel service by ...
Last year I had DirecTV come out and install HDTV programming on my TV. Also last year, they were launching new channels, and I was busy with the holidays and personal problems until recently, so I did not have time to check my HD reception. Last month I finally had time to arrange for a DirecTV ...
Last winter we decided to upgrade to digital service (high def) and also DVR service so we can freeze live TV. Well, that's what we got: frozen TV. The contractor was too lazy to simply put the new dish on the roof where the old dish had been for the last five years. He said there are too many ...