DirecTV used my debit card for a large amount of money to pay off my son's account. He was the subscriber to DirecTV, not I. I had called in a payment a few times to help him out, and they had my card number and used it when my son had his account closed. I had called them to make arrangements for ...
I was contacted by DirecTV to initiate service. I informed them I lived in a 2-story home and they would need an extended ladder to install the dish. It took 3 attempts to connect. The first attempt was an 8-hour waste of time that resulted in the technician placing a large bracket on a side roof ...
DirecTV has mixed up the info from my first service account (closed in 2004) and my new service account (opened in 2007). In between, I had and was very satisfied with DISH, but they were just too expensive. At this time DirecTV wants ME to spend time calling various departments to fix THEIR ...
I wanted only a very basic package. The salesperson promised me a $29.99/month deal and did not mention that it was only for the first 12 months. After my first bill, I called back, but they politely explained that I was not eligible for the credits and that they could only drop my monthly payment ...
Direct TV, what a joke. Their customer service and their morals are terrible. I signed up at the beginning for auto payment, and they said I didn't, and my service was cancelled. They said I couldn't sign up for auto withdrawal at my first initial contact with them. They said I had to call after ...
DirecTV promised my son that he would have service when he moved. When they could not get service (no line of sight, 2 tries), they first said there would be no early termination fees (I believe to put us off until after they charged his card for the fees), then canceled the service and charged him ...