I am totally appalled by the complete incompetence of Direct TV's customer service. On June 23, their sales representative told me I could get 5 HD/DVR boxes and Premier by paying for the first HD/DVR box and renting the other four for $4.99 a month. I repeated the order and how much the total ...
Good old DTV! I have read a lot of the horrors of DTV and am going through the same nightmare! I recently became a DTV sucker. The monthly charge was supposed to be 39.99 a month. My first bill was 75.00. Yes, they gave me the runaround. I was also supposed to get a $50.00 Visa gift card. What ...
I have been with Direct TV since Jan. 05. In Feb. 08 I had to have a faulty receiver replaced. They own the receiver. I cancelled the service on May 13. They then billed my credit card $300 for an early cancellation fee. They claim that when their equipment breaks and they replace it, a new 18 ...
On 5/14 I had a Direct TV receiver installed in my RV. I have a roof antenna, and the installer said the system was okay. I left on a 21 day trip from Naples FL to Denver CO on 06/06. I did not turn on the TV until 06/07 and could not get a signal. I called Direct TV and went through the steps to ...
I recently moved and used Direct TV's moving service. The techs came out and, after testing, told me there was no way they could get service to my house because of the neighbor's tree. They said that I would be able to cancel with no cancellation fee. I called in and spent 1 hour on the phone and ...
I responded to an ad that came through the mail for satellite service for $29.99 (for one year), so I called the "800" number to sign up. The man on the other end said there was a 150 channel offer for the same price. He also claimed that I would receive coupons worth $300. I accepted and ...