Last Winter we decided to upgrade to digital service (high def) and also DVR service so we can freeze live TV. Well, that's what we got... Frozen TV.
The contractor was too lazy to simply put the new dish on the roof where the old dish had been for the last five years. He said there are too many service calls for people who need the snow and ice scraped off their dishes. But we never had such a request, it's my frozen a* that goes up there and scrapes the ice off with his fingernails after every snow fall.
So, the contractor tries to put the pole in the ground next to a tree giving an ok shot at the southern sky. There was too much gravel underground (left there by the previous messy contractors - aren't they all slobs?) so he moves the pole over 5 feet so it's behind a small tree. Remember, this is December in the MidWest, so there are no leaves on any trees.
We tell him that he's aimed it right through a branch and we'll loose our signal come Spring. He syays there's a 90 day guarantee. We said Spring isn't for 120 days. OK, just call us IF you need it moved,
Duh, 120 days later the leaves were lush and green, and we lost all the digital channels. A week later we lost the analog channels. We called to have it moved back to the roof but DirecTV said it was the contractor's fault, we should call him. Well, we have no idea who he was, it was just some guy in a white van with DirecTV labels on his equipment and cardboard boxes. Fine, so DirecTV offers to call another contractor to move the dish for $50.
So, we ordered cable TV and already had it installed. We're not paying the most recent DirecTV bill, since there was no service.in fact, they owe us for the last two weeks of the last month that we paid in full, which was about $90 a month, so they owe us about $45.
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