I have 4 receivers and 1 Tivo unit. I have to consistently reset these units due to malfunction. DTV will not replace a defective unit until I call them and let them walk me through a reset, which I have done numerous times, and after doing this three times per unit they will replace it. I hate to ...
Are you considering DirecTV? Please, save yourself from grief and read this before you sign on with this provider. I have been with them for 8, yes EIGHT painful years. Here's our experience. Sorry my story is so long, but I feel compelled to let it all out. Bottom line: The pain is so great with ...
DirecTV used my debit card for a large amount of money to pay off my son's account. He was the subscriber to DirecTV, not I. I had called in a payment a few times to help him out, and they had my card number and used it when my son had his account closed. I had called them to make arrangements for ...
I was contacted by DirecTV to initiate service. I informed them I lived in a 2-story home and they would need an extended ladder to install the dish. It took 3 attempts to connect. The first attempt was an 8-hour waste of time that resulted in the technician placing a large bracket on a side roof ...
DirecTV has mixed up the info from my first service account (closed in 2004) and my new service account (opened in 2007). In between, I had and was very satisfied with DISH, but they were just too expensive. At this time DirecTV wants ME to spend time calling various departments to fix THEIR ...
I wanted only a very basic package. The salesperson promised me a $29.99/month deal and did not mention that it was only for the first 12 months. After my first bill, I called back, but they politely explained that I was not eligible for the credits and that they could only drop my monthly payment ...