I want to share an important lesson I learned from my bad experience with Direct TV. First off, I have the same story as others: my Directv box quit working, my screen told me to call Directv, a lady on the phone sent someone out to fix the box, and all was good until I went to cancel and they ...
In Feb. I switched from Direct TV to Comcast. I paid my last bill and shipped all the equipment out by FedEx overnight service. In Mar. DTV charged me $118.26. I called DTV customer service, and a guy said, "We made a mistake. We found the remote controls (they were packed in the same boxes ...
I am totally appalled by the complete incompetence of Direct TV's customer service. On June 23, their sales representative told me I could get 5 HD/DVR boxes and Premier by paying for the first HD/DVR box and renting the other four for $4.99 a month. I repeated the order and how much the total ...
Good old DTV! I have read a lot of the horrors of DTV and am going through the same nightmare! I recently became a DTV sucker. The monthly charge was supposed to be 39.99 a month. My first bill was 75.00. Yes, they gave me the runaround. I was also supposed to get a $50.00 Visa gift card. What ...
I have been with Direct TV since Jan. 05. In Feb. 08 I had to have a faulty receiver replaced. They own the receiver. I cancelled the service on May 13. They then billed my credit card $300 for an early cancellation fee. They claim that when their equipment breaks and they replace it, a new 18 ...
On 5/14 I had a Direct TV receiver installed in my RV. I have a roof antenna, and the installer said the system was okay. I left on a 21 day trip from Naples FL to Denver CO on 06/06. I did not turn on the TV until 06/07 and could not get a signal. I called Direct TV and went through the steps to ...