Have you ever investigated Direct TV?
I am one of their customers that feel taking advantage of. If you look at the Better Business Bureau of Southern California they have over 8,000 Complains and I don't understand how they get an award from JD Power and Assoc.
Here are the complaints in Northern California:
No. Of Cmpl Type of Response
3123 Making a full refund, as the consumer requested
622 Making a partial refund
8768 Agreeing to perform according to their contract
724 Refusing to make an adjustment
5736 Refuse to adjust, relying on terms of agreement
0 Unanswered
33 Unassigned
19006Total
This is incredible to me!
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