The so-called technician that showed up didn't have a long enough cable. So I had to go to Best Buy and buy the cable. Then, upon my return, he informed me it's a "custom" installation and that he cannot do it today. My flat screen TV is now sitting on the couch and I have no TV. It takes ...
I tried to switch from Comcast cable to Direct TV, but they wouldn't accept my business because my first name is only an initial. Here is what their customer service rep wrote in response to my complaint about this policy: Thank you for writing us. When ordering your DIRECTV service it is requested ...
We spend our summers here in Wisconsin and winters in Florida. We had DirecTV installed down in Florida under my name and had no problems. My husband wanted it for the NFL package, which at that time DirecTV had a monopoly on. Our problem is that when my husband called and wanted DirecTV installed ...
I upgraded to a DVR in 10/07. I recently got a better deal with another company after paying such extreme prices with DTV. So when I called to cancel them, they informed me that I signed a 2-year contract and that I was informed about this when I got the DVR. If they had told me this, I would have ...
I suggest everyone who has a problem with Direct TV put in a complaint to the Better Business Bureau. That can be our first start. You can do it online and put in their address. I did mine tonight. If that doesn't work, we need to come together and go a little further. Paying for a contract ...
I took Directv when I moved in August. Shortly thereafter, I moved again to a new location. When I called Directv to get installed, they took 1 week to make me an appointment. I waited patiently for them to arrive. When I did get my equipment installed, they slapped me with a $50.00 installation ...