My receiver crashed, and they wanted to charge me for a new one. I said no, let me cancel my service since my contract had expired. The customer retention person told me that she could send me a receiver without charge and with no new agreement. She also said I could bundle with Embarq. When I called later to bundle, they said they don't do it with Embarq, so I said cancel my service.
They then told me I will have to pay an early termination fee. I said, for what? They said it was for my extended agreement when I got the replacement box. They are the best cons in the satellite business. The reps are super rude. They are excellent in the business of being rude to customers, not giving you vital info, and lying about everything.
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