I canceled our service after a year. I mailed them back their receiver and got confirmation that my bill was at $0. The next month I received a bill from them stating I owed them $100 for an early termination fee. They said I had agreed to keep the service for 2 years, not 1. I did not want to keep ...
To everyone thinking of signing up with DIRECTV as a TV provider, I have one simple piece of advice: do not walk away from this company, RUN. You may ask why. Let me explain. I was a DIRECTV customer for almost seven years, starting in January. For the first six of those years the service was ...
I ordered HD service with an HD/DVR. They came out today, and I showed them around and especially pointed out that I had existing cabling from the past. They immediately said they needed to pull three new coax cables, two for the DVR and one for a second TV. The charge for this was $195.00! I ...
I decided to disconnect my service because the monthly fee was just killing me for reruns. I called and found out my disconnect fee would be $120. Great. They sent me the boxes, and I sent their receivers back. The same day they got the receivers, they took a $270 withdrawal from my bank account. ...
Subscribe at your own risk. Beware of hidden fees. We were members of Direct TV for 6 months, then moved. We decided to take our Direct TV with us instead of canceling service. Unfortunately, we could not get reception from the new house we moved into, and we were left with a $200.00 disconnection ...
I feel that I am a victim of a "bait and switch" tactic on the part of DirecTV. I signed up for the Choice Plan after a representative quoted a monthly charge of $39.97 for 4 months and $55.96 after the promotional period; premium channels were included for 4 months. I asked and was told ...