Don't buy Direct TV. We have had it 6 months and are ready to quit. Poor service and channel break up. Their customer service reps give false promises and do not follow up on anything they say they are going to "fix." When this service ends, we may go back to an antenna. I am going to put ...
This is a scam. After the service contract is over, DirecTV tells you to ship the equipment back, and then says it never arrived, even though the tracking number confirms it was delivered. You end up with a bill for several hundred dollars because of their own inefficiency. Be careful, since they ...
I paid $250.00 plus with a credit card, and they told me I was going to get a credit of 5.00 dollars a month on top of my discounted price of 29.00 until I received the 250.00, because of the equipment I was getting (dish box). I got the dish installed, and the technician could not set it up at the ...
We were relocating to a condo whose building has cable and forbids satellite dishes, so DirecTV had to go. My DVR was under contract, and to avoid being billed for it I had to send it back. The company mails a prepaid return kit for that, which sounded easy. It turned into a nightmare. On June 29 I ...
This is a lousy company to deal with. A year ago I signed up for Directv for their low prices, which I thought would beat the cable company. My contract ended in August of this year, and they seem to think customer service has to be rude and crude to people. I complained a lot about the service, ...
After assurance that I would have no balance when extending a suspension due to delayed construction, I have a balance. And their automated telemarketing has been calling me 2-3 times per day with no recording on the other end. Just blank. After I informed them that there are multiple problems, ...