This is a lousy company to deal with. A year ago I signed up for Directv for their low prices, which I thought would beat the cable company. My contract ended in August of this year, and they seem to think customer service has to be rude and crude to people. I complained a lot about the service, ...
After assurance that I would have no balance when extending a suspension due to delayed construction, I have a balance. And their automated telemarketing has been calling me 2-3 times per day with no recording on the other end. Just blank. After I informed them that there are multiple problems, ...
I canceled our service after a year. I mailed them back their receiver and got confirmation that my bill was at $0. The next month I received a bill from them stating I owed them $100 for an early termination fee. They said I had agreed to keep the service for 2 years, not 1. I did not want to keep ...
To everyone thinking of signing up with DIRECTV as a TV provider, I have one simple piece of advice: do not walk away from this company, RUN. You may ask why. Let me explain. I was a DIRECTV customer for almost seven years, starting in January. For the first six of those years the service was ...
I ordered HD service with an HD/DVR. They came out today, and I showed them around and especially pointed out that I had existing cabling from the past. They immediately said they needed to pull three new coax cables, two for the DVR and one for a second TV. The charge for this was $195.00! I ...
I decided to disconnect my service because the monthly fee was just killing me for reruns. I called and found out my disconnect fee would be $120. Great. They sent me the boxes, and I sent their receivers back. The same day they got the receivers, they took a $270 withdrawal from my bank account. ...