I was given a credit to remain a customer with DirecTV. I accepted and did not cancel. A month later I found out that my credit was removed. I was told by a supervisor that the rep who gave me the credit used her own discretion, but other reps have the right to remove the credit. I am now being ...
Misrepresentations were made about installation, updates and costs. All my transactions with this organization have now been challenging, and they do not do what they guarantee. ...
I had an original signed contract with DirecTV dated 4/19/08 that my wife signed. I did not sign the original contract, although DirecTV set it up in my name. On 11/6 I called DirecTV to ask about upgrading to HDTV with DVR service and asked if I would get local HD channels. I was told they could ...
I subscribed to DirecTV in July and was given a card by the installer to get new subscribers. In return, the person I recommended and I would get a $50.00 VISA gift card. I got my neighbor to sign up on Sept. 1st, and neither she nor I have received our VISA gift cards. I have contacted them ...
On April 17 I ended my service with Direct TV, looking for a more economical provider. On this day I called your customer service to inform Direct TV of my decision. I asked the steps I needed to take to make the transition, and he informed me I simply needed to pay my current balance. I am aware ...
I've had Directv service for years and never had a problem... until now. I fell behind in some of my bills because of our economy. Who hasn't? My husband and I talked and prioritized. Well, the cell phones were the first to go, and then Directv. I wish we had more luxuries to dispose of, but poor ...