I called DirectTV to obtain cable tv and internet service after hearing a radio commercial about their bundle services for cable/internet services. After giving them my address, they informed me that the only company they could bundle me with for internet was Verizon. I was ok with this. First of ...
Just shy of my two year contract, I decided to cancel the contract. I live in a rural area and the neighbor's trees are interfering with reception. Plus finances are in the pits. Called to cancel. Expected a early cancellation fee and I owed current month plus one late payment. I was given the ...
I recently got a call from a collection agency saying that I owed Direct Tv 1,940.00! When I asked them what the charges were for, the first agent I spoke to said it was probably because equipment was not returned. (My daughter had subscribed to Direct TV under my name, with my consent. She had ...
I am writing because I am a very unhappy person right now. I called Direct TV to see about upgrading my service and found out that I was being charged for a receiver that had to be replaced because it was not working. The supervisor that I spoke to told me that it would be sent out to me this one ...
After moving to a new house, I called DIRECT TV to find out whether they provided bundling services. I informed the representative that I was only interested in signing up if I could bundle my TV, Internet, and home phone services. The representative informed me that they could provide Internet and ...
I called the Directtv 800 number to get installation. The installer failed to show up 2 times, and I cancelled. I had to set up auto pay from my Bank & Wells Fargo. When I saw the charge, I called Directv. They told me they had no record of the charge. I informed them and sent a copy of the ...