Hello, I am writing to complain about my service with DirecTV. Since I joined 2 weeks ago, I have had to call customer service 5 times to resolve my issues. First incident - When I got my service, JADeworld was not included. When I inquired about it, I was told that it would be 16.99 to add ...
After a storm in my area I was unable to receive some of my HD channels. After going through a series of resets of my receiver, I still was unable to receive a frequently watched HD channel. I contacted Direct TV, and after a series of tests that I am unable to describe, as the technology is beyond ...
DirecTV cannot make up its mind. When I refused to be held hostage by their poor picture quality and horrendous customer service, they informed me there would be a $100.00 cancellation fee. Fine, well worth the cost to be rid of them. Then in one week's time they sent me one statement informing me ...
I signed up online for service and was told I had 24 hours to cancel if I did not like the service. I paid $318 for equipment. The install went off without a hitch on 5/23. The HD-DVR equipment did not work to my expectations. It was very slow (like going from a Core 2 Duo computer to a Commodore ...
To cut a long story short, DirecTV conned, tricked and certainly lied to me! My contract was ending when they offered me a 2nd digital video recorder with no additional commitment. I accepted. Now I want to cancel because I think their service is terrible. Surprise: I am told that I agreed to ...
When we first moved into the area, I called DirectTV and asked them several times if they had local channels in our area, and they said yes. I paid for all the equipment and everything, just to find out there were no local channels. I called and was told a date, the 15th of October. It was June ...