Customer Service for us has been a true test. Right from the install of the equipment... The installer never took the time to go through the installation with me as promised. He installed and left as quickly as possible. That is when the fun began. It did not work properly from the start. It would ...
We signed with Directtv. We were to pay 29.99 plus tax. Our first bill was 69.00 second was 72.00. Called to find out what was going on, they said it would take 6 to 8 weeks to have it settled. After the 3rd bill of another 69.00 dollars we cancelled our credit card with them. Tried dozens of times ...
On 8/30 We ordered Direct tv's Choice Xtra package for $34.99 a month which usually is $64.99. I was offered the NFL premier package after one month on 10/2 for five months. I asked the operator if I could go back after five months, and still get my original rebates (see bottom of letter). Which ...
Paid past due amounts online as stated on my statement, my current bill is not due until 02/24, today is 02/22, only 2 days away but its not due. DirectTV rep told me I have to pay to restore TV. Its not a reconnect fee it's a current bill, Escalated the call and the supervisor insisted the same, ...
I simply suggest you carefully compare your options before you subscribe to DirecTV AND EVEN AFTER. They pay more attention to "customer service" by phone than by service on-site. Their well-trained phone reps obscure the high prices and often subpar service. Don't be lulled into ...
I went to the following site. Directv.com/events. Cfm. This is DirectTVs investor site. OMG! Just look at all of the "Conferences" that they have sponsored by the mega banks. This is where our bailout money went. Since they are so tied in with the banks, we now have an explanation as to ...