My wife and I had a problem with our hand-held (Direct TV) Remote Control. We immediately called them at their toll free number and spoke to "Angelie" a Representative of Direct TV. She immediately solved out problem and forwarded us a new hand held Remote Control. What a wonderful person ...
I am so sick of Directtv... Every time I try to order a movie, I get charged but the it's not shown that I purchased it on my email... Then I have to call and wait for anywhere from 20 minutes to an hour to get the matter resolved... Tonight was the WORST... After being on hold for 32 minutes, the ...
I signed up with DirectTv in February. I was not told by sales rep that he was signing me up for 3 years. I did not sign anything agreeing to a 3 year contract. I called customer service in January for service on a DVR that had stopped working. The customer service rep advised me I would have to ...
Directv drained my bank account. I authorized a payment of approximately 175.00. When I checked my account balance, I found out that they drafted 375.72 out. I called them. They told me I authorized this amount. That was a lie. I specifically checked the box on the web page that stated past due ...
I signed up online for Directtv, for a 'special online offer' of a reduced rate. I decided to cancel the order for varying reasons. Within minutes I was contacted via phone by one of their reps, inquiring why I was canceling. The rep offered an additional $5.00 reduced price per month bringing my ...
I was a DirectTV customer for 10 years, sold my home and was charged an early cancellation fee of 280.00. Asked for the agreement they told me I signed, never received it. Stay away. ...