If DirectTV wants to keep me as a customer they need to add the BLAZE to their network. I am sure I am not the only one who feels this way. A loss in revenue is not a good idea is it??? ...
DirecTV is really great. I think their customer service rocks. Every year or so, I call when my rates go up, threaten to cancel and they give me a great deal to stay! Their customer service people are so friendly and nice and really do bend over backwards to help. I will probably never leave them ...
I have about 10 seconds of black screen when changing channels. It is very annoying. Direct TV refuses to issue the new DVR to me without a 2 year contract. I have been a customer for over 15 years and I am not getting the cut rate for new customers who get the new equipment and a much lower price. ...
Beware! DirectTV their poor customer service, questionable ethics and practice of telling you anything to get you to subscribe! I have been a customer for 7 months and prior to signing my contract I called DirectTV directly notifying them that I would be moving in 7-8 months. I asked directly, ...
We have had DirectTV for many years now (nearly 10 I think) and whenever we have had a problem with billing or service, they have ALWAYS been very polite and quick to positively resolve the problem. They have helped us a number of times on the phone to resolve a problem as well as had a repair ...
I spent almost 40 minutes on the phone today with Dennis from sales. I asked to get a realistic quote for the ultimate package along with the genie whole house HD DVR system for the main TV and two others. I was quoted 56.99 for the first year. He then said to check for other deals they would need ...