My household previously had DirectTV service as a bundle package with Verizon. We found less expensive service for TV, phone, and internet through a different company and therefore terminated our service in Dec. At the time of cancellation, we were told that there was a zero balance. We were ...
Customer Service for us has been a true test. Right from the install of the equipment... The installer never took the time to go through the installation with me as promised. He installed and left as quickly as possible. That is when the fun began. It did not work properly from the start. It would ...
We signed with Directtv. We were to pay 29.99 plus tax. Our first bill was 69.00 second was 72.00. Called to find out what was going on, they said it would take 6 to 8 weeks to have it settled. After the 3rd bill of another 69.00 dollars we cancelled our credit card with them. Tried dozens of times ...
I signed up with DirectTV in April. They told me that I had to pay a $200 deposit, which I did. I got a deal on programming and they told me that they would move my service for free if I moved. My bill was never correct. It was always much higher and I had to call every month to try to straighten ...
Their Salesman promised us that the service would work 99.9% of the time regardless of weather. We had this service in the past and had not been happy due to weather related outages. We told him this and he promised that it had been improved and now worked 99.9% of the time regardless of weather ...
I subscribe to two monthly services 150 channels South Asian channel. Everything was working fine till last night. Since today morning the Asian channels satellite service is not working. I called their customer support and spent two hours trying to find out why those channels transmission was not ...