Comcast really cares about their customers. Let's start by the decision to move The T.V. Guide Channel to digital cable only. Anyone who has had digital knows that is the last channel you need. Digital Cable comes with a built in guide, making The T.V. Guide Channel not needed. Basic and expanded ...
Comcast is the most fraudulent company I've seen in a long time. During my lengthy employment, I cannot count the amount of calls I received from customers who were flat out LIED to regarding their installation fees and monthly service costs. Young and old people on fixed incomes were sold service ...
On or about June 12th, I subscribed to the? Standard Cable? Package via phone with Comcast. Later that week, an installation guy came to install our cable service. When he entered our apartment, I noticed he had a digital receiver in his hand. I asked him what it was for and he answered,? You had ...
My mom died in February and I promptly notified the utility companies that she had died and requested final bills for the account. Comcast requested a copy of the death certificate, which I sent. Comcast did not close the account and when I called, they said I needed to fax them another death ...
I was a customer for 8 years. I switched to DSL. I pay in advance so I am due a refund which they said I would get within a few weeks. I had my own modem. Next they sent me a notice to return $600 of their equipment I never had. They agreed that it was a mistake. Then they asked for the serial ...
We have been trying to get Comcast to repair the service lines to our home in Wrightstown, NJ for two months. We have talked to countless service representatives that have doubled talked, lied and even hung up mid conversation. They only have first names and pass us back and forth from person to ...