A week and a half ago I ordered triple play from Comcast, giving them my cable TV, internet, and phone business. I told the person on the phone I wanted to have the installation on Friday June 22nd from 12-4. When I arrived home on Friday I noticed a letter from Comcast stating that they were ...
I don't understand how services including telephone can be turned off three days after I made a payment in cash. I paid on 1/12/07 then services were shut off on 1/16/07!! Customer Service said there wasn't anything they could do about my telephone and it would be turned on in 24 to 48 hours and ...
It's bad enough that certain channels, basic as well as premium channels, have pixilated or no pictures, or are completely unavailable. However, calls to customer service provide no help. Most recently, a call on 12/5 resulted in a wait of 17 minutes, only to be automatically disconnected when my ...
Ok, so in July my roomate and I couldn't get along so I moved out. I notified Comcast the day I moved out and had the services disconnected the following day. I removed the modem and cable boxes and took them to a local store in Marietta to return them. I received a receipt and called Comcast and ...
Comcast really cares about their customers. Let's start by the decision to move The T.V. Guide Channel to digital cable only. Anyone who has had digital knows that is the last channel you need. Digital Cable comes with a built in guide, makeing The T.V. Guide Channel not needed. Basic and expanded ...
Comcast is the most fradulent company I've seen in a long time. During my lengthy employment, I cannot count the amount of calls I received from customers who were flat out LIED to regarding their installation fees and monthly servce costs. Young and old people on fixed incomes were sold service at ...