This problem started months ago when a technician came out to replace a modem and told me that the signal coming into the house was a little low. I'm not going to say anymore than that... For now. On 8/6, my high-speed internet service was running at speeds near 1990's AOL dial-up, if I was lucky. ...
Wife and I received an offer in the mail from Comcast. For 12 months we would get digital cable, high speed internet and their video phone service for $100. We already have basic cable and the internet with them and have for 6-7 years at the same address. I called Comcast to take the offer, and ...
For two months, our service was nonexistent or so crappy that it might as well have been nonexistent. Called customer service, a technician was sent. The technician looked at the box and told us we needed a new cable box, ignoring the fact the Internet didn't work either. He then left. This begins ...
My disappointment with Comcast started when I called them 3.5 weeks before my move in date to my new apartment. After a week of spending hours and hours a day with them on the phone I had gotten nowhere with trying to set up internet, phone and cable service in my place. The whole problem began ...
I am currently a Comcast customer. (All of the verbal communication with Comcast that is described in this report was recorded by me) My promotional contract expired about the end of April. Unfortunately, I had forgotten about the promotion expiring after a year and was surprised to see a bill that ...
When I signed up I was promised a $50 Visa gift card for "ditching the dish" I never received it. I called numerous times over the next 18 months and have still not gotten anything. They said that the card was sent on different days but I never saw one. They also said they would give me a ...