I have had cable servcie since July when I moved into my new home. Cable service was ordered and installed. At the beginning of this month, I found a piece of paper in my mailbox asking me to call a "Bob". This paper looked like a stencil cut out. I called the phone number twice that day ...
Location: Augusta, GA This is a copy of the fax sent to corporate. All Reference to names etc, X'ed out. It is now 3 March still no contact from Augusta or Corporate and Guess what Packet loss still, speed slower than dial-up Line crews seen on the main thru way after the storm came thru Thursday, ...
Every state, city and municipality should drop their contracts with Comcast. This company does not provide good customer service, nor does it care. For three days I tried to reach a warm body on 800-COMCAST to no avail. The recording I got said they could not take my call because they were ...
Reliability of Comcast service (both Internet and TV) leaves a lot to be desired. Also, it appears that Comcast has an antiquated system for determining outages, reporting on outages, and fixing the outages. For example, on August 9, Comcast (both Internet and TV) was going down and coming back up ...
Comcast cut off my internet services and removed on demand from my cable. When I called they replied that I had overdue charges from porn ordered thru the on demand. I have never ordered any type of movie. There are wires hanging around and on the ground near their service boxes, which have ...
Comcast installed high speed internet access 12/30. To date, 2/04, the service has worked intermittently for 1 week. When I contacted Comcast, they sent a technician who was barely able to form an intelligent sentence and after being unable to resolve the issue after 2 hours, simply drove off ...