For two months, our service was nonexistent or so crappy that it might as well have been nonexistent. Called customer service, a technician was sent. The technician looked at the box and told us we needed a new cable box, ignoring the fact the Internet didn't work either. He then left. This begins ...
My disappointment with Comcast started when I called them 3.5 weeks before my move in date to my new apartment. After a week of spending hours and hours a day with them on the phone I had gotten nowhere with trying to set up internet, phone and cable service in my place. The whole problem began ...
I am currently a Comcast customer. (All of the verbal communication with Comcast that is described in this report was recorded by me) My promotional contract expired about the end of April. Unfortunately, I had forgotten about the promotion expiring after a year and was surprised to see a bill that ...
When I signed up I was promised a $50 Visa gift card for "ditching the dish" I never received it. I called numerous times over the next 18 months and have still not gotten anything. They said that the card was sent on different days but I never saw one. They also said they would give me a ...
So here's some background. I moved 3 times last year. When we moved to house #1, Comcast was supposed to come for installation. They didn't show. We rescheduled. So then we move to Apt. #1 & we needed to move our services - still had all the equipment, but they said they had to come over to ...
Decided to sign up for comcast cable and internet service. Other than dialup it is the only internet service in the area. Within a month after install the internet service kept droping and would not connect. They advertise always on, that is crap. My step son which is paying the bill, stated we ...